Sites Slots' Privacy Policy — Your data is protected

1 Introduction

Sites Slots One of Bangladesh's most trusted online gaming platforms. We believe that protecting our members' privacy is one of our most important responsibilities. This Privacy Policy applies to the Sites Slots website, mobile app, and all related services.

By registering, playing games, or using any service on Sites Slots, you are considered to have accepted this Privacy Policy. Please read it carefully before using our services.

The core purpose of the Sites Slots Privacy Policy is to let you know what data we collect, why we collect it, and how we use it. Transparency is the foundation of our policy.

2 What information is collected

Sites Slots collects two types of information from you — details you provide directly and data gathered automatically.

Information provided directly by you:

• Name, Date of Birth & Gender
• Mobile Number & Email Address
• National ID or passport number (for identity verification)
• Payment method details (bKash/Nagad/Rocket number or bank information)
• Address (if required)

Automatically collected information:

• IP Address & Device Information
• Browser Type & Operating System
• Time spent on the site and pages visited
• Gaming Activity & Transaction History
• Data from cookies and tracking pixels

3 Purpose of Data Collection

Sites Slots uses your information only for specific, legitimate purposes. We never use your data for anything else without your consent.

• Account management: To make registration, login, and profile updates seamless.
• Identity Verification: To create a secure environment that prevents fraud and misuse.
• Financial transactions: To ensure deposits and withdrawals are processed correctly.
• Customer Support: To resolve your issues quickly and accurately.
• Promotions & Bonuses: To send you offers tailored to your preferences (you can opt out at any time).
• Responsible Gaming: To monitor your gaming patterns and offer support before any issues arise.
• Legal obligations: To comply with applicable laws and respond to requests from authorities.
• Service improvement: To analyze user behavior and improve the overall platform experience.

4 Data Retention & Security

Sites Slots follows industry-leading standards to keep your information secure. Our security operates across multiple layers:

• 256-bit SSL encryption: All data transfers occur over encrypted channels.
• Firewall Protection: Robust firewalls are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Backup: Regular backups are stored in a secure location.

How Long Is Your Data Retained? Your information is retained for as long as your account is active. Even after account closure, transaction records are kept for a set period as required by law — typically 5 years — after which data is securely deleted.

5 Cookie Policy

Sites Slots uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Required for the site to function properly. These cannot be disabled.
• Performance Cookies: To analyze site usage and improve your experience.
• Functional Cookies: To remember your preferences and settings (such as language and login details).
• Marketing Cookies: To show you relevant ads based on your preferences (optional).

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

6 Sharing Information with Third Parties

Sites Slots never sells your personal information. However, limited data may be shared in certain circumstances:

• Payment Providers: Only the minimum information required to process transactions with bKash, Nagad, Rocket, or your bank.
• Game providers: Only the minimum information necessary to ensure a smooth gaming experience.
• Legal authorities: Information disclosed as required by court order or legal obligation.
• Technology Partners: To ensure site security and performance (limited and encrypted).

When sharing data with third parties, Sites Slots ensures they uphold the same standard of privacy practices. We never share your personal information with advertisers or unrelated third parties.

7 Your Rights

As a Sites Slots member, you have several important rights regarding your information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In some cases, you can request that we limit how your information is used.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
• Right to complain: You can object to how we use your information.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

8 Minor Protection

Sites Slots is strictly for users aged 18 and above. We do not collect or store information from minors.

• Date of birth is verified at the time of registration.
• Additional identity verification is required for suspicious accounts.
• Any account identified as belonging to a minor is closed immediately.
• Parents or guardians who have concerns are welcome to contact us.

9 Privacy Policy Updates

Sites Slots may update this privacy policy at any time as needed. When changes are made:

• The updated policy will be published on this page and the date at the top of the page will be revised accordingly.
• For significant changes, you will be notified in advance by email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest policy.

10 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right corner of the website
• Support hours: 7 days a week, 24 hours a day